Doctoral Researcher and all round good egg Liz Azyan has pulled together this pretty comprehensive deck which sheds light on the wonderful world social media. The presentation was used at the EU 5th Ministerial eGovernment Conference last week which focused on Empowering Citizens through Government Services across Sectors and Borders.

Liz does a lot of good work across local government and is one of the leading figures in public sector online engagement. You can read more of her thoughts at the Local Government Engagement Online Research Blog.